Terms and Conditions: Your Guide to a Pleasant Stay at Dhramshala.in
Welcome to Dhramshala.in! We are committed to providing you with a delightful and memorable stay. To ensure a smooth experience, please take a moment to familiarize yourself with our terms and conditions:
1. Reservation and Booking:
- All reservations must be made by individuals aged 18 and above.
- Bookings are confirmed only upon receipt of a valid credit card or advance payment.
- Special requests are subject to availability and may incur additional charges.
2. Check-In and Check-Out:
- Check-in time and check-out time vary from hotel to hotel. Early check-in or late check-out requests are subject to availability and may involve additional charges.
3. Guest Responsibility:
- Guests are responsible for any damage to the hotel property caused during their stay.
- Smoking is strictly prohibited in designated non-smoking areas. A cleaning fee will be charged for smoking in non-smoking rooms.
4. Payment Policy:
- Payments can be made through valid credit cards or other payment methods accepted by Dhramshala.in.
- For non-refundable reservations, the full amount will be charged at the time of booking.
5. Cancellation and Refund:
- Refer to our Refund & Cancellation Policy for detailed information on cancellation charges, refund processes, and other related matters.
6. Privacy and Security:
- Dhramshala.in is committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and safeguard your personal information.
7. Force Majeure:
- Dhramshala.in shall not be liable for any failure or delay in performing its obligations due to unforeseen circumstances beyond our control, such as natural disasters, acts of terrorism, or government restrictions.
8. Child Policy:
- Children below a certain age may stay for free in the same room with parents or guardians, depending on room type and occupancy policies.
9. Guest Conduct:
- Guests are expected to conduct themselves in a respectful manner, refraining from disruptive behavior that may disturb other guests or hotel operations.
10. Modification of Terms:
- Dhramshala.in reserves the right to modify these terms and conditions at any time. Guests will be bound by the terms in effect at the time of their stay.
11. Contact Us:
- For any queries or concerns related to these terms and conditions, please contact our customer service.
By proceeding with your reservation at Dhramshala.in, you acknowledge and agree to abide by these terms and conditions. We appreciate your cooperation and look forward to ensuring your stay is nothing short of exceptional. Thank you for choosing Dhramshala.in!